Your account email is the primary contact point for all NameMart communications, including domain renewal reminders, security alerts, and important service notifications. If you need to update it, please follow the procedure below.

Step-by-Step Instructions

1. Log into Your NameMart Member Center

2. Navigate to Tickets & Feedback

3. Select the Correct Ticket Type and Category

Ticket Type: Choose Account Management

Ticket Category: Choose Change Email

4. Complete Identity Verification

For security purposes, please complete as many of the verification items as possible.

Tip: Completing more verification items will help expedite the review process.

5. Provide Additional Verification Materials

Please provide at least one of the following:

A payment screenshot (not the recharge record in the member center) -  make sure the payment date, amount, and payment method are clearly visible.

Your historical frequently used IP addresses – at least one IP address that you have used to log in.

6. Specify Your New Email Address

After Submission

Our support team will verify your identity based on the provided information. Once the verification is complete, your account email will be updated to the new one you specified.

Need further assistance? Contact our customer service team via the Ticket or live chat.